Claims Assistance

At Insurance-Desk Services, we understand that dealing with insurance claims can be a stressful and confusing process. We’re here to make it as easy as possible for you. Whether you need to report a claim during office hours or in the middle of the night, we’re committed to helping you every step of the way.

During Office Hours (9:00 AM – 5:30 PM, Mon-Fri)

If you need to report a claim during our office hours, our dedicated team is ready to assist you. Simply call us at 01296 329610, and we’ll help you log the claim and guide you through the next steps. We’re here to provide expert advice and ensure your claim is handled efficiently.

Out of Hours Assistance (24/7)

We understand that accidents can happen at any time. That’s why we offer an out-of-hours claims line that’s available 24/7. In case of an emergency or a claim outside of our regular office hours, call our FREE out-of-hours claims line at 0808 161 7010. This service is managed by Aspray, a trusted partner, to provide you with round-the-clock support.

Immediate Action Tips

In the event of an incident, it’s essential to take immediate action to protect your interests. Here’s what you can do:

• Record and document all relevant details.
• Capture photographs of the damage or incident.
• Obtain multiple quotes for any necessary repair work.

Taking these steps can streamline the claims process when you report it during working hours.

At Insurance-Desk Services, we are committed to ensuring that your claims experience is as smooth and hassle-free as possible. Our team is here to assist you and provide the guidance you need. Don’t hesitate to reach out, and we’ll be with you every step of the way.